What goes unmeasured goes unmanaged Today I am recommending David Michels’s article from Bain & Company, titled “Measuring Your Organizations Ability to Change” If the Covid Pandemic has taught us anything, it has taught us that the ability to drive change is critical. Mr. Michels states that companies that are good at managing change grow revenues up to three times faster than companies with lesser ability. Based on research the article identifies three skill sets and nine factors which, if they exist in an organization will enable it to manage and implement change. Lead Change Purpose: Although it is not stated in the article, but it is implied, explaining why change is needed and the expected benefits aligns employees with the company goals. Companies tend not to be good at this, so make sure you take the time to fully explain why you are making these changes. Direction: A clear road map on how you intend to get to the end goal. Connection: To ensure that employees are committed to the goal keep them informed. …

Change is constant – Managing it is a Skill Today I am going to review the first three articles from Bain & Company, two of which were originally published by Forbes.com. I have linked these articles because they provide an effective path to implementing change in your organization. In Creating Change on the Front Line the authors recommend that you spend time learning from your star performers. Having identified the changes you wish to make, the author of Measuring Your Organizations Ability to Change identifies the critical skill sets needed to implement change. And finally in Walking the Talk on Change the same author reminds us that we must lead by example. As a leader of a SME you probably feel it is your and your management team’s role to solve problems. But you should not miss the opportunity to learn from your best performing employees, the stars, the employees who by their actions deliver above average results. The authors identify three steps to achieve success and remind us to look outside our organization for ideas: Analyze Data to find …